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This word cloud represents the most common words we receive in our Friends and Family Test feedback each month.
The Friends and Family Test is a way of giving feedback about your experience of the Dementia Wellbeing Service which will help us to improve the quality of the service.
Please ask your Dementia Navigator for one of these forms to complete. Alternatively, you can also provide feedback direct to the Patient Advice and Liaison Service (PALS) firstname.lastname@example.org
A couple of feedbacks (genuine) from the last month alone:
“I have found Bristol Dementia Service very helpful and friendly and peace of mind that someone is on the end of a telephone to answer any questions and give advice when needed.”
“It is very reassuring to know there is a team available to help with any problems as Mum's condition deteriorates. We are very lucky to have this service in Bristol.”
“Quick response for an assessment. Quick diagnosis and medication. Very thorough assessment carried out in such a way to make family feel at ease, hence receive best response. Friendly and caring. Don't feel on our own any more, good signposting.”
“It's nice to know I have a back-up team to get in touch with if things happen I can't handle. [Name redacted] and I have been very lucky to have lovely people to help us and we would recommend them to everyone in the same situation. Thanks to all of you”
We have developed a self-referral process for Deaf / BSL Users.
We have produced a Deaf / BSL version of our service leaflet available on our YouTube channel.
We have produced an Easy Read version of our service leaflet
Sally Townsend, our Community Development Coordinator for schools has produced the following resource list to raise dementia awareness with children and young people.
Join our singing groups where you can meet new people in a friendly, fun and social environment. Singing can improve your brain activity, wellbeing and mood. You don't need to be a good singer to benefit! Join us for fun vocal warm-ups and sing a wide variety of familiar and new songs. More Information Here
Contact Hannah Newrick
Tel: 07927 590 216
This group is held every Tuesday, 2pm to 3.45pm
This takes place on 1st, 3rd and 5th Friday of every month (2pm to 3.45pm)
Contact Hannah Newrick
Tel:07927 590 216
This group is being held on Zoom every Monday
1.15pm to 2.15pm (except for Bank Holidays)
A virtual group is available weekly on a Wednesday morning, 11.15am-12.15pm on Zoom.
Anyone with concerns about their memory or that of another can attend. Sessions run weekly and often have a guest speaker.
Contact Claire Muscat
Tel: 07872 866 502
This Memory Café takes place on the 2nd Friday of the month, 2pm to 4pm
A virtual Memory Café takes place on the 2nd and 4th Thursday, 3.30pm-4.30pm
This Memory Café takes place on the 2nd Tuesday of the month, 10.30am to 12.30pm
Regular Support groups for close family, friends and carers of people with Dementia led by experienced facilitators. The groups are places to share concerns and experiences
This group is on hold due to COVID-19