This word cloud represents the most common words we receive in our Friends and Family Test feedback each month.
The Friends and Family Test is a way of giving feedback about your experience of the Dementia Wellbeing Service which will help us to improve the quality of the service.
Please ask your Dementia Navigator for one of these forms to complete. Alternatively, you can also provide feedback direct to the Patient Advice and Liaison Service (PALS) firstname.lastname@example.org
A couple of feedbacks (genuine) from the last month alone:
“I have found Bristol Dementia Service very helpful and friendly and peace of mind that someone is on the end of a telephone to answer any questions and give advice when needed.”
“It is very reassuring to know there is a team available to help with any problems as Mum's condition deteriorates. We are very lucky to have this service in Bristol.”
“Quick response for an assessment. Quick diagnosis and medication. Very thorough assessment carried out in such a way to make family feel at ease, hence receive best response. Friendly and caring. Don't feel on our own any more, good signposting.”
“It's nice to know I have a back-up team to get in touch with if things happen I can't handle. [Name redacted] and I have been very lucky to have lovely people to help us and we would recommend them to everyone in the same situation. Thanks to all of you”