If you need any advice on referral or have any general enquiries about the Dementia Wellbeing Service you can use our Access Point number. You can contact the Access Point line on: 0117 904 5151. If you are a non English speaker and require an interpeter please let us know what language you require at the start of the phone call and we will connect you to an interpreter from the Big Word intepretation service.
It is open during the following times:
• 08:00 - 20:00 Monday - Friday
The Access Point Line is closed on weekends and Bank Holidays.
The Dementia Wellbeing Service operates from three bases across Bristol, providing a local and personal service. If you already have a diagnosis of dementia, or care for someone who does, please contact us directly via our Access Point. If you do not have a diagnosis or are having problems with your memory, you can access our service through your GP.
The Friends and Family Test is a way of giving feedback about your experience of the Dementia Wellbeing Service which will help us to improve the quality of the service. You can also provide feedback direct to Patient Advice and Liaison Service (PALS) dpn-tr.pals(*at*)nhs.net
You can find details and information on dementia support services, information and advice on this webite. We aim to keep the information here as up to date as possible. If you do find any of the links or information to be incorrect, please contact Stephen Collings on firstname.lastname@example.org
We have now launched an innovative series of short films in six different languages giving information about dementia and relevant support services in the city. We commissioned the six short films - in Urdu, Punjabi, Cantonese, Somali, Polish and English-language - to address the stigma, misunderstanding and lack of accurate information currently available for the culturally diverse communities across the city. You can now view the films from our homepage or via our YouTube channel and hardcopies are available from 0117 904 5151
Some of the great feedback we have already received:
Participants/community leaders: “The films are fantastic as they are so respectful of culture and language. Beautifully done, with great thought. I can see the care and attention that have been put into them”
“Great work well done to you and the rest of the Team”.
Bristol BME Voice: “Fantastic short films on Dementia from @BristolDWS available in 6 languages!”
Local Councillor: “Thank you so much - what a great resource"
Local MPs: "This information is very valuable" / "Thank you once again for bringing these valuable educational resources to my attention"
Marvin Rees, Bristol Mayor: “Thank you for sharing these films with me. They will be a really useful tool for engaging with those communities who may otherwise find it difficult to access information on dementia.”
Posted at 09:16 on 01/08/2017
BREAKING NEWS! Our new short films talking about dementia and how you get can support in Bristol are now live!
Please click on the links under 'Dementia - Your questions answered' above
Posted at 16:11 on 31/07/2017
If you need information about the service contact us today