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An adult at risk is an adult who:
• needs care and support, whether or not the council provides it
• is experiencing, or at risk of, abuse or neglect
• can’t protect themselves from abuse or neglect because of their care and support needs
Bristol Safeguarding Adults Board have produced this BSAB Easy Read guide, for adults at risk and their families, explains how to recognise signs of abuse and report it.
Abuse is when anyone violates someone else’s human and civil rights. Abuse doesn’t have to be done on purpose; the most important thing is whether the adult at risk has been harmed. Abuse can be:
Abuse can happen in many places: • at home • in sheltered housing • in supported living settings • at day centres and other day services • in care homes • in hospitals • wherever anyone depends on care from other people
Report a safeguarding concern
If you have immediate concerns about your own or someone else’s safety, call the Police on 999. If it isn’t an emergency but you need help fast, call the Police on 101.
If you suspect that an adult in Bristol with care and support needs is being abused or neglected but their health or welfare is not in immediate danger, contact Care Direct at www.bristol.gov.uk/social-care-health/report-suspected-abuse . You will be directed to different forms depending on whether you are a member of the public or a professional.
You can also call Care Direct on 0117 922 2700, 8.30am to 5pm, Monday to Friday. There’s an answerphone service outside these hours.
If you have concerns about a care service or provider, visit the Care Quality Commission at www.cqc.org.uk .
Bristol is committed to being a ‘Safe City’, and the following link https://bristolsafeguarding.org/media/1110/safe-city-leaflet-1.png has leaflets available with more information.
Care Direct is the main way for you to contact adult care (social services).
Care Direct can:
If you are a carer, you are entitled to a Carer’s Emergency Card. This makes sure that in the event that you are taken ill or in an accident, the person you care for will still receive the necessary and appropriate support for up to 72 hours.
Contact: 0117 922 2700
The service is open Monday to Friday between 8.30am – 5.00pm. There is an answerphone for outside office hours.
Email address: firstname.lastname@example.org.