A supportive, listening ear and reassurance for people over 60. Free weekly 20 minute chat with a volunteer.
This service would benefit carers of people with dementia, especially if they are isolated.
Contact: 0117 929 7537
Alzheimer’s Society provides information on all forms of dementia and links to local dementia support groups. They provide support through a variety of groups and activities, including:
Singing for the Brain ®
Groups for carers
There is also a Befriending Service which provides personalised support for people with dementia and/or carers.
Find out more at the Alzheimer’s Society website or look at their local support group section to find support groups and activities in the Bristol area.
For more information call 0117 961 0693 (Bristol office) The service is open Monday to Friday between 9.00am – 2.00pm. There is an answerphone for outside office hours.
There is also a national helpline 0300 222 1122 (local rate call). The opening hours are as follows:
Monday to Wednesday 9.00am-8.00pm
Thursday and Friday 9.00am-5pm
Saturday to Sunday 10.00am-4.00pm
Email address: firstname.lastname@example.org.
Alzheimer’s Society – Carers’ Support Group
Regular support groups for close family, friends and carers of people with dementia and are led by experienced facilitators. These groups are the place to share concerns and experiences, as well as a place to make friends.
Groups meet in Brislington, Filton, Kingswood and Westbury-on-Trym.
Contact: 0117 961 0693
Cost: Free of Charge
The service is open on Monday to Friday 9.00am – 2.00pm . There is an answerphone to take calls outside of office hours.
This service provides information and advice regarding dementia care, health and social care, and legal and welfare rights. Enquirers speak with staff who are trained in providing information on all aspects of dementia. All calls are dealt with confidentially.
Contact: 0300 222 11 22 Monday to Friday 9.00am-5.00pm and Saturday to Sunday 10.00am-4.00pm.
Calls to this number are charged at the local rate from anywhere in the UK.
Safe Places is a service to help people with communication difficulties stay safe when they are out and about.
The service includes access to police support 24 hours a day via the Safe Places telephone number. When someone joins Safe Places, they are given a unique reference number which gives them direct access to police support 24 hours a day, via the Safe Places telephone number, which has a direct link into the police control room.
For further information please click here.
The Blue Badge scheme helps you park nearer to your destination if you're disabled.
For applications and to check eligibility, please visit:
Bristol & Avon Chinese Women's Group provides a range of services for Chinese women and their families including a sitting service, translation and interpretation, and a drop-in day centre.
The attached flyer (click on the title link above) promotes their Healthy Lifestyle events that aim to reduce loneliness and isolation for older members of the Chinese community.
Bristol & Avon Chinese Women's Group Website
Contact: 0117 935 1462
Contact address: St Agnes Church, Thomas Street, St Pauls, Bristol, BS2 9LL
Supporting families, friends and carers mainly from black and minority ethnic (BME) backgrounds. Provides a range of culturally specific and supportive services for young people, adults and families across Bristol.
Contact: 0117 941 5303
Contact address: The Clifford Drummond Office, St Paul's Settlement, 74 - 80 City Road, St. Pauls, Bristol, BS2 8UH
Bristol Black Carers Website
The community outreach service is a flexible and individually tailored service offering support with daily living skills and activities on a 1 to 1 basis in your home or local community. The service aims to support individuals to remain independent and active by helping to maintain skills and preserving social connections.
The support staff will work with you to identify your support wishes/needs and any areas of concern you may have. They will develop a support agreement which will include your wishes, likes, dislikes, what you want to gain from using the Outreach Service.
The service is available across Bristol and surrounding areas. Hourly support is scheduled on the days and times convenient to you and your family/carers.
For information and a more detailed chat please contact:
A 24/7 helpline for people in a crisis. Mental health experts are available to speak to.
Contact: 0300 555 0334
Bristol Crisis Service Website
The Dementia Wellbeing Service is part of Bristol's recently recommissioned mental health services. You can read more about the new services, and Bristol CCG's vision for mental health service provison in the city by visiting the Bristol Mental Health website.
Please follow the link to view an interactive map which highlights all the public toilets in Bristol
Provide a weekly visit for up to six weeks after somebody has been discharged from hospital having had at least one night’s admission. Support is provided through home visits aimed at encouraging independence by providing shopping, light domestic work, signposting and companionship.
Contact: 0117 301 2601
Contact email: HfHBristolSouthGlos@redcross.org.uk.
Red Cross Website
This service provides support, information, and advice to families, friends and carers of any ages. This includes:
Contact: 0117 965 2200
The service is open Monday to Thursday 10.00am -1.00pm and 2.00pm - 4.00pm. On Friday it operates between 10.00am-1.00pm. There is an answerphone for outside these hours.
Do you care for someone with a diagnosis of dementia?
Do you need someone to talk to?
Bristol Dementia Wellbeing service will be holding a carers’ support group at Bedminster Down Ex Serviceman’s Club Winford Grove, Bedminster Down Bristol, BS13 7DY
This will be held in the games room every second Wednesday starting on Wednesday 21st October. 18.30 – 20.00
The person you care for is also welcome to attend
This is a free service. You will be able to purchase drinks at the venue
If you would like any more information then please contact
Agnes Randall on 07789713256
Regular Support groups for close family, friends and carers of people with Dementia led by experienced facilitators. The groups are places to share concerns and experiences
Fishponds Carers support Group
Alzheimers Society, Verona House, Suite A, Filwood Road, Fishponds, Bristol, BS16 3RY
3rd Wednesday every month: 7pm - 9pm
Westbury on Trym Carers Support Group
Methodist Church, Westbury Hill, Westbury-on-Trym, Bristol, BS9 3AA
Last Monday of every month (except Bank Holidays): 2pm - 4pm
Contact: 0117 9610693
Bedminster Down Carers Support Group
When: Every 2nd Wednesday, 6.30-8pm
Where: Bedminster Down Ex-Serviceman's Club, Winford Grove, Bedminster Down, Bristol, BS13 7DY
Bristol Community Links (Central) Carers Support Group
When: Every 4th Thursday of the month, 10am-12pm
Where: Bristol Community Links, Russel Town Avenue, St George, BS5 9LT
Contact: Dementia Wellbeing Service on 0117 9045150
Chinese Lantern Project
This project offers a free telephone helpline service to the Chinese community in the South West region. The aim of this helpline is to identify and empower isolated and hidden members of the community.
Contact: 0808 802 0012 Monday to Friday, 10am to 4pm
Chinese Lantern Project Website
Supported by a network of volunteers, Contact the Elderly organises monthly Sunday afternoon tea parties for small groups of older people aged 75 and over, who live alone, offering a regular and vital friendship link every month. To find out more about becoming a volunteer host or a guest in the Bristol area, please go to - http://www.contact-the-elderly.org.uk/about-us/locations/south-west or contact Helen Ker - 01225 873812, email@example.com
Anyone can become a Dementia Friend. It's about having more understanding about dementia and the small things you can do to help. Being a Dementia Friend isn't about volunteering or fundraising (although you can do that if you'd like); it's about turning understanding into action. To become a Dementia Friend visit the website at: www.dementiafriends.org.uk.
Dementia Mentors is a website offering online support to people with dementia. The website offers online mentor sessions and virtual memory cafes. The mentors are all people who have a diagnosis themselves.
This service is part of the Bristol Dementia Wellbeing Service. Dementia Navigators provide a highly responsive, individualised information and signposting service to people with dementia, their immediate carers, families and friends.
You could participate in a clinical study or help shape the direction of services by taking part in research. You can get involved by:
Join Dementia Research is a national service which makes it easy for people to register their interest to take part in dementia research.
Contact: Alzheimer’s Research UK on 0300 111 5111
Contact: Alzheimer’s Society on 0300 222 1122
A voluntary organisation promoting the health and social wellbeing of the South Asian community of Bristol and South Gloucestershire. Services include:
Contact: 0117 914 6671
First Stop Advice Service offer trained advisors to discuss any matters relating to housing, care or related finance. You can contact our advice service in any of the following ways:
Telephone: 0800 377 7070 (Mondays 8am – 7pm & Tuesdays – Fridays 8am – 6pm)
If ringing from a mobile or abroad: 0203 519 6002
Bristol CCG has created a handy service finder on its website enabling you to find your local health services. This contains a wide range of services relating to all elements of health. The service finder includes GPs, pharmacists, your nearest Walk-in Centres, Urgent Care Centres and Emergency departments. All you need to search is your postcode.
Innovation that allows family and friends to easily collect great stories and photographs together in an online memory or life story book. Involve others and contribute at any time wherever you are. It's free to create a book online and there is a small charge to get the book printed.
Contact: 01225 891 778
Forget Me Not Website
Goldies (also known as Golden Oldies) are fun and friendly, monthly singing groups that run in various locations across Bristol. Please see the website for details on locations and times:
Goldies Singing Group Website
Working alongside professionals, carers and volunteers to deliver social & therapeutic horticulture activity sessions. Providing people with dementia the opportunity to enjoy the garden, socialise, reminisce and carry out engaging activities.
Contact: Dale 07581 281 578
Email address: firstname.lastname@example.org
Cost: Free of charge
Growing Support Website
Working with over 55s in the local communities around Bristol.
Encouraging participation in social activities, reduce isolation and loneliness, and enable people to become active citizens in their community.
Contact: 0117 353 3042
Link Age Website
What's on guide
Alzheimer's Society have updated their guides for both LGBT people living with dementia and for those supporting LGBT people with dementia.
If you are lesbian, gay, bisexual or trans and have dementia, these guides talk about the things you can do to remain independent, get the emotional and practical support that’s right for you, and plan for your future.
You may feel that lots of the information and advice you are given, or lots of the support available, isn’t right for you. You may have, or feel you have, different circumstances to heterosexual or cisgender people (someone whose gender identity is the same as the sex they were assigned at birth). This could be because of your experiences, your living arrangements, the support you receive and who you have around you.
Dementia is challenging for everyone, and everyone’s situation will affect what living with dementia is like for them. However, being LGBT and having dementia can present extra difficulties. It can also mean that living well with dementia means something different to you – something that you don’t hear talked about as much.
It’s important to know that you aren’t alone. Support and advice is available, there are services and care settings designed to support you, and the law protects your rights to equal treatment and privacy. By knowing your rights, finding the right support, and planning for your future, it is possible to live well with dementia.
Your local library also has information about services and support in your area.
Contact: 0117 903 7200 to locate your nearest library
Bristol Libraries Website
A group of artists working alongside people with dementia and their families/carers. Currently working at Alzheimer’s Society Activity Groups at the Withywood Centre and Blaise Weston Court.
Contact Alzheimer's Society: 0117 9610693
Cost: Suggested donation £1
Lighting Up Website
Love sport? Then come along to one of our friendly groups and share your sporting memories with other older sports fans!
We have FREE weekly groups across Bristol and South Gloucs.
To find out more, contact Chris at 07765 864484 or email email@example.com
Anyone with concerns about their memory or that of another can attend. Sessions usually have a speaker as well as tea, biscuits, light activities and written information
Brislington Memory Cafe
St. Lukes Church Hall, Church Parade, Brislington, Bristol, BS4 4LS
2nd Wednesday of every month: 2pm - 4pm
Fishponds Memory Cafe
Beechwood Club, Beechwood Road, Fishponds, Bristol, BS16 3TR
2nd Friday of every month: 2pm - 4pm
Withywood Memory Cafe
Withywood Centre, Queens Road, Withywood, Bristol, BS13 8QA
1st Tuesday of every month: 10am - 12noon
Stockwood Memory Cafe
Hollway Road, Bristol, BS14 8PT
Third Thursday of the month 2pm - 4pm
Contact: Peter Conway on 0117 9610693
Linking people with dementia, their families, carers and volunteers with professional musicians. Each session is free and consists of a one hour performance by a professional musician; during which, people are encouraged to use a range of percussion and props.
When: Third Monday of each month
Where: St Peter's Church Hall, Allison Road, Brislington, BS4 4NZ
When: Third Wednesday of each month
Where: The Salvation Army Community Hall, Hassell Drive, Lawrence Hill, Bristol, BS2 0AW
Contact: 01823 323 752
Cost: No charge, donations gladly received.
Parkinson's UK groups offer information, support and friendship for people with Parkinson's disease. On the first Saturday of each month, there is a group that meets at Oatley Hall at St Monica's Trust in Bristol. For more details, please go to https://www.parkinsons.org.uk/local-support-groups/regions/bristol-branch
Toilets with extra room and easier access for the use of disabled people.
To obtain your own key call the number below:
Contact: 0117 955 9083.
The Royal British Legion’s Independent Living Service covers England, Wales and Northern Ireland. They offer beneficiaries a high quality, friendly and professional service to live safe and well at home. In the Bristol area, the Independent Living Service comprises of two services; the Independent Living Advice Service and the ‘WE Care and Repair’ handy person service.
They offer support face to face, over the telephone and email to help beneficiaries work towards goals that are important to them.
This means they could help with:
Specialist Information and Advice-About Independent Living Options
Aids and Adaptations
Assistance with Disabled Facilities Grants and Challenges
Small maintenance jobs
Home safety checks
Winter warmth checks
Help and support to navigate social services
Help and support to challenge decisions
Help to address isolation and loneliness
Information on local services
Setting up your own social groups
Help to understand your rights and speak up
Who can use this Service?
A beneficiary is anybody who has served, is currently serving in the armed forces or are a carer, dependent, spouse or partner of someone who is serving or has served.
0808 802 8080- Open 8am-8pm- 7 days a week
Or visit one of their pop in centres:
The Retired and Senior Volunteer Programme (RSVP) provides volunteering opportunities that allow older people over 50 to play an active role in their communities.
Contact: 0117 922 4392
Contact address: RSVP West Region, The CREATE Centre, Smeaton Road, Bristol, BS1 6XN
Second Step run wellbeing courses, activities and workshops which are open to service users under Bristol Mental Health and their carers, which includes our service. For up to date information including course dates please visit their website.
St Annes Social Group - a fortnightly social group for people with dementia and their carers. Join us for teas & coffees, activities, information and a chat
When: 1.30pm to 3.30pm every 2nd and 4th Tuesday of the month:
Where: St Anne's Boardmill Social Club, Avonvale Road, Redfield, BS5 9RN
Please click on the above flyer for more information
Free crisis and re-ablement service to help people with dementia live more independently in their own home for as long as possible.
Support can include:
Contact: 0117 922 2700
Referral to this service is via Care Direct.
A friendly and informal group for younger people with dementia (under 65). The group meets on the second Monday of each month 2pm - 4pm at
Bambalan, Podium Level, Colston Tower, Colston Avenue, Bristol, BS1 4XE
No referral required, but on your first visit to the group, please come along with a Navigator or Practitioner from the Dementia Wellbeing Service.
Cost: Free Of Charge
For further information please contact Sonya Pratt, Dementia Wellbeing Service 0117 9513410
We have now launched an innovative series of short films in six different languages giving information about dementia and relevant support services in the city. We commissioned the six short films - in Urdu, Punjabi, Cantonese, Somali, Polish and English-language - to address the stigma, misunderstanding and lack of accurate information currently available for the culturally diverse communities across the city. You can now view the films from our homepage or via our YouTube channel and hardcopies are available from 0117 904 5151
Some of the great feedback we have already received:
Participants/community leaders: “The films are fantastic as they are so respectful of culture and language. Beautifully done, with great thought. I can see the care and attention that have been put into them”
“Great work well done to you and the rest of the Team”.
Bristol BME Voice: “Fantastic short films on Dementia from @BristolDWS available in 6 languages!”
Local Councillor: “Thank you so much - what a great resource"
Local MPs: "This information is very valuable" / "Thank you once again for bringing these valuable educational resources to my attention"
Marvin Rees, Bristol Mayor: “Thank you for sharing these films with me. They will be a really useful tool for engaging with those communities who may otherwise find it difficult to access information on dementia.”
Posted at 09:16 on 01/08/2017
BREAKING NEWS! Our new short films talking about dementia and how you get can support in Bristol are now live!
Please click on the links under 'Dementia - Your questions answered' above
Posted at 16:11 on 31/07/2017
If you need information about the service contact us today